FP&A Director

Description

Who we are

Faye is the fastest-growing travel protection company in the U.S., and the highest-rated by travelers who use it trip after trip.

We’ve raised $100M to build the autonomous platform for traveler care: insurance, travel care, real-time information, and finance in one place, powered by AI and a team that moves fast.

We’re there for travelers throughout their entire journey, from the moment they book to the moment they’re back home.

The bar is a 6-star experience, 24/7: near-instant payouts, an award-winning app and real support when travel goes sideways. It’s hard to pull off. That’s the point.

Come build what’s next with us.

What we're looking for

We are looking for a strategic, experienced, hyper-analytical, hands-on FP&A Director to lead our financial planning, forecasting, and business performance analysis end-to-end.

This is the first dedicated FP&A hire, and the job is to take a solid foundation and build the next version of it: deeper models, sharper forecasting, a real reporting cadence, and the automation to make all of it run without heroics.

Reporting to the VP of Finance and working directly with Faye's leadership team, you'll own financial planning, forecasting, and business performance analysis end-to-end. You'll have complete visibility into how Faye actually works — operationally and financially — and the mandate to bring modern, AI-driven automation into a function that too often runs on manual spreadsheet work.

A core part of the job is a partnership with our Growth team. You'll support our GTM across B2C and B2B2C, help shape an efficient acquisition strategy, drive results with our existing partners, and help turn pipeline into credible forecasts.

Responsibilities

• Build and manage Faye’s long-term financial planning, annual budget, monthly forecasts and ongoing results monitoring across company departments
• Establish the monthly reporting rhythm: variance analysis, department budget reviews, and a cadence that leadership can rely on
• Deep financial involvement in the day-to-day business and provide the leadership and the growth team ongoing financial support, ad-hoc analysis, and recommendations that support business decisions and Improvements
• Follow public market trends to identify, develop, and monitor financial ratios to ensure capital efficiency and operational health.
• Measure, analyze, and report the company's KPIs
• Partner with Accounting and Data to keep financial models aligned with operational reality
• Use AI tooling to automate internal processes and controls: anomaly detection, predictive budget-vs-actual reporting, and cash flow forecasting

Requirements

• 7+ years of FP&A experience, including global B2C companies
• Track record of partnership with go-to-market teams - Advantage 
• A track record of building and scaling FP&A processes, models, and reporting structures in a high-growth environment — comfortable both improving what exists and creating what doesn't
• Strong command of accounting, financial, and operational principles
• Advanced Excel and financial modeling; hands-on experience with FP&A systems and automation tools
• ERP experience — NetSuite strongly preferred
• Demonstrated use of AI tools to automate real finance workflows
• Bachelor's degree in Finance, Accounting, Economics, or another quantitative field
• Fluent English, written and verbal