Planner

We are looking for a Planner who will take responsible for planning, controlling, and coordinating operational activities related to the assembly department, inventory management, customer orders, shipments, and RMA processes. The role ensures on-time delivery, optimal inventory levels, and high customer satisfaction in a dynamic startup environment.

Key Responsibilities:

• Assembly & Inventory Management
• Overall responsibility for planning and scheduling work in the assembly department.
• Manage and control inventory of components, sub-assemblies, and work-in-process %28WIP%29.
• Identify material shortages, bottlenecks, and operational risks, and provide real-time solutions.
• Work closely with procurement and production teams to ensure material availability
• Customer Order Management
• Enter customer orders accurately into the ERP system.
• Monitor order status from order receipt through final delivery.
• Coordinate with sales and customers regarding changes, updates, and delivery schedules.
• RMA Management
• Manage the RMA process end-to-end with customers.
• Coordinate returns, inspections, repairs, or replacements with relevant internal teams.
• Track and document RMA cases in the system until closure.
• Work with Quality and Customer Service to reduce recurring issues and improve processes.

Requirements & Experience:

Mandatory Requirements:

• 2–4 years of experience in planning, production planning, operations, or logistics roles.
• Proven experience working with an ERP system %28Priority, SAP%29.
• Hands-on experience with inventory management, customer orders, and shipments.
• Strong proficiency in Excel %28formulas, tables, data analysis%29.
• Fluent Hebrew and good English %28spoken and written%29.

Advantages:

• Experience in a startup or fast-paced environment.
• Experience working with assembly or manufacturing teams.
• Familiarity with RMA and technical customer support processes.
• Experience working with subcontractors and shipping companies.
• Relevant education: Industrial Engineering, Logistics, Operations, or a related field.
• Proficiency in using Excel functions %28pivot table, logical functions, lookup functions, etc…%29.

Personal Skills:

• Ability to manage tasks end-to-end with high ownership.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Process-oriented mindset with a focus on continuous improvement.
• Strong analytical and problem-solving abilities, curiosity, and attention to detail.
• Leadership and team management capabilities.