B2B Account Manager

Description

About MAX Security

MAX Security provides intelligence, protection, and operational support for organizations operating in complex and high-risk environments.

With a global network, 24/7 monitoring capabilities, and experienced intelligence and operations teams, MAX helps decision-makers understand risk, protect people and assets, and respond effectively when conditions change.

Services include real-time intelligence, custom risk reporting, protective intelligence, executive and traveler protection, crisis response, contingency planning, and on-ground support in over 160 countries.

MAX works with corporate security teams, business continuity leaders, travel risk managers, family offices, and executives who require trusted information, reliable support, and precise action in high-stakes situations.

About the Job

We are looking for a B2B Account Manager to join our team. You’ll own, retain, and grow accounts for the long term.

Your mission is to build long-lasting relationships with your clients.

Key Responsibilities:

• Maintain a regular cadence with your account portfolio: usage monitoring, renewal conversations, issue routing
• Manage and grow accounts, ensuring client success and long-term relationships.
• Collaborate with our sales team to achieve quotas while keeping our clients highly engaged
• Respond to inbound leads

Requirements

What We’re Looking For:

• 4+ years in account management or customer success in B2B SaaS, preferably with exposure to Europe and U.S. markets.
• Experience with CRM tools (HubSpot) and sales tools (Sales Navigator) is a plus.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently, manage a pipeline, and take ownership of results.
• Strong account ownership: precise and consistent pipeline and portfolio management.

At Max Security, we provide world-class unified protection and intelligence services that empower our clients to navigate a rapidly changing world with confidence. For years, we’ve been a trusted partner to organizations and individuals across the globe, delivering proactive, reliable solutions tailored to their most pressing security challenges.