Field Technician

Description

Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutionary mixture of cloud and semiconductor technology is being used by some of the world’s largest consumer, retail, food and pharmaceutical companies to change the way we make, distribute, sell, use and recycle products.

Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm and PepsiCo. 

We are growing fast and need people that want to be part of the journey, commercializing Sensing as a Service and enabling “Intelligence for Everyday Thing”.

We are looking for Field Technicians to join our team. This is a unique opportunity to work with world-class customers, stay technical, and enable scale – so think big. In this position, you will be supporting the successful implementation Wiliot products. The Field Technicians are the connecting link between Wiliot’s products and our customers. 

In partnership with Customer Success Managers and Solution Engineers, the Field Technicians are interacting with customers at every step of the journey – Form understanding the problem, planning a solution architecture, deploying it at scale and molding the generated data to create customer value. This role requires frequent international travel as a core responsibility.

Responsibilities:

• This role requires frequent international travel as a core responsibility.
• Equipment preparation. This includes mechanical assembly, update firmware, configurations and test of electronic devices. 
• Inventory management. Responsible for physical and digital inventory management. 
• Field deployment. Support on customers sites including training, physical HW installation, updating configurations and testing. 
• Document deployment plans before a visit, and deployment installations following a visit 
• Document and perform test activities in a structured way, including configuration and results 

Requirements

• Up to 30% travel
• Fluent English – a must
• Ability to work in a changing environment with cutting edge technology 
• Ability to adapt to new information and solve problems quickly on site 
• High organizational skills, and detail-oriented mindset 
• Ability to use hand tools, electronic specific tools a plus 
• Excellent interpersonal and communication skills
• Experience with RF technology deployment like RFID
• Driving license required  

*Please send your CV in English.

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