Finance Operations Team Lead

Description

Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. 

Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC. 

Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. 

We are looking for an experienced Finance Operations Team Lead to lead our Finance Operations team across Israel and Romania.

In this role, you will be responsible for managing and developing a growing international team, overseeing key Finance operational processes and ensuring high-quality service to our merchants. You will work closely with multiple teams across the organization to drive operational excellence, improve processes, and support the continued growth of the business.

This is a dynamic and fast-paced role that requires strong leadership, analytical thinking, operational ownership, and the ability to work effectively across multiple teams and priorities.

Key Responsibilities

• Lead and manage a growing Finance Operations team across Israel and Romania.
• Recruit, onboard, train and develop team members.
• Own and manage Finance Operations processes and workflows supporting our merchants.
• Oversee key financial processes, including merchant invoicing, reconciliation, and merchant payments.
• Ensure operational processes are executed accurately, efficiently, and within agreed timelines.
• Identify opportunities for process optimization, automation, and operational efficiency, and drive their implementation.
• Manage the day-to-day activities and priorities of the Finance Operations team.
• Work closely with cross-functional teams, including Accounting, Development, Database/DB, Project Management, Account Management, and other stakeholders across the organization.
• Lead and support complex financial and operational analyses, translating data into actionable insights.
• Investigate operational issues, identify root causes, and drive solutions through to resolution.
• Establish and maintain operational procedures, controls, and best practices within the team and across cross-functional teams.
• Support the team through a rapidly changing and demanding business environment while maintaining a high level of accuracy and service.

Requirements

• 1-3 years of management experience, preferably managing international teams.
• Proven experience working in a dynamic, fast-paced environment, preferably within a technology/high-tech company.
• Strong leadership, communication, and people-management skills.
• Excellent English communication skills, both written and verbal. Additional languages are a significant advantage.
• Strong analytical and problem-solving skills, with the ability to work with complex financial and operational data.
• Hands-on experience with Excel and SQL - strong advantage
• Strong attention to detail and a high level of ownership.
• Ability to manage multiple priorities, work under pressure, and operate effectively in a constantly changing environment.