- מיקום
- תל אביב - יפו, מרכז
- היקף משרה
- משרה מלאה
- תפקיד
- איש/אשת IT
תיאור המשרה
Description
About the Role
We are looking for a technically minded Junior Help Desk & System Administrator to join our Tech Foundations team.
The role combines day-to-day technical support with hands-on exposure to system administration, infrastructure, networking, and cloud environments, offering an opportunity to grow and develop within the IT field.
Key Responsibilities
- Provide Tier 1–2 technical support to local and remote employees across hardware, software, and peripherals.
- Set up and maintain laptops, mobile devices, and workstations.
- Manage employee onboarding and offboarding, including user accounts, access, and equipment.
- Support Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365 environments.
- Assist with basic network troubleshooting, including Wi-Fi, VPN, DNS, and DHCP.
- Support system monitoring, security tools, patch management, and endpoint management.
- Maintain technical documentation and internal IT procedures.
- Collaborate with senior team members on infrastructure, automation, and cloud-related projects.
Requirements
- 6–18 months of hands-on experience in technical support, IT service desk, or relevant military/academic IT experience.
- Strong familiarity with Windows environments; macOS knowledge is an advantage.
- Hands-on exposure to Active Directory and Microsoft 365.
- Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
- Strong troubleshooting and problem-solving skills.
- Service-oriented approach and good interpersonal skills.
- Fluent Hebrew and English, written and spoken.
