Office 365 IT Support Specialist - temp

Description

abra professional services is seeking an Office 365 IT Support Specialist.

We are looking for a skilled Office 365 IT Support Specialist to provide technical support to end users, troubleshoot IT-related issues, and assist with Microsoft Office 365 applications, computer equipment, and monitoring and control software.

This role requires hands-on experience with Office 365, IT equipment, technical support environments, and strong customer service skills.

A full-time, on-site temporary position based in Lod, Israel, for approximately 3 months.

Working hours: Sunday–Thursday, 08:00–16:00.

Key Responsibilities:

1. Provide technical support to end users working with Microsoft Office 365 applications.
2. Troubleshoot issues related to computer equipment and software.
3. Support users with monitoring and control software.
4. Assist users with technical issues while ensuring professional and service-oriented support.

Requirements

Professional requirements:

• Experience working with Microsoft Office 365 – mandatory.

• Experience working with computer equipment and monitoring and control software – mandatory.

• At least 1 year of experience working in an IT Help Desk / Support Center – mandatory.

• Experience providing technical support in a banking environment – significant advantage.

• Availability for a full-time, temporary position.

Personality requirements:

• Strong learning abilities.

• High service orientation.

• Ability to work independently and as part of a team.

• Willingness to participate in written tests and interviews as part of the recruitment process.