
- מיקום
- כל הארץ
- היקף משרה
- משרה מלאה
- תפקיד
- מנהל/ת לקוחות (Customer Success)
תיאור המשרה
About the position:
We’re looking for a Professional Services engineer who loves solving difficult challenges, working with the newest technologies, and is driven by an appetite for creativity.
What you’ll be doing
As a Professional Services Engineer you will work on multiple platforms and environments with continuous learning of new technologies.
Responsible for customer cloud-based and on-prem solutions design and implementation, infrastructure support and maintenance.
In addition, working with internal interfaces %28Application Support, DevOps, R&D, QA%29, on-going Tasks Managemant and taking responsibility for the advanced technical solutions staging, Serviceability Tools and Knowledge Sharing.
Required Skills:
· 3+ years’ experience working as a System Engineer Application Support Engineer
· Advanced knowledge of IT systems, including solutions implementation, networking, servers, and Web-based applications
· Excellent understanding and experience in Linux, Cloud environments and VMware ESX domains
· Experience in installing, configuring, and maintaining servers both virtual %28CloudESX VMs%29%29 and physical
· Experience in Linux and Windows script languages %28BASH, PowerShell%29 – strong advantage
· Experience with deploying infrastructure %28IaaS%29 solutions to Cloud platforms – Azure/AWS
· Solid understanding of Database concepts %28Postgres, Oracle%29 – strong advantage
· Solid Knowledge Base maintenance approach and Knowledge sharing attitude
· Experience in Customer Support and ability to work with worldwide global customers.
· Solid Tasks Management approach and “influence with no authority” experience
· Ability to operate under pressure in deadline-driven situations and business emergencies
· Problem solver: proven troubleshooting skills, result- driven, make it happen’ approach.
· English speaking and writing in high level. Other languages – advantage
· Certifications: CCNA, MCSE, AWSAzure – advantage
· Excellent communication skills %28both written and verbal%29 with attention to details