- מיקום
- כל הארץ
- היקף משרה
- משרה מלאה
- תפקיד
- מנהל/ת לקוחות (Customer Success)
תיאור המשרה
About the Role
We are looking for a hands-on Salesforce Implementer to take a key in-house role, owning the implementation, configuration, and ongoing maintenance of Salesforce across the organization.
This role includes full system ownership, close day-to-day work with business users across multiple departments, translating business needs into practical Salesforce solutions, and supporting the ongoing operations of a dynamic, non-technical organization.
The role reports to the Business Technology Lead and works closely with internal stakeholders and external vendors.
Key Responsibilities
- Full ownership of the Salesforce system across the organization
- Implementation, configuration, and continuous improvement of business processes within Salesforce
- Ongoing collaboration with business users — gathering requirements, supporting daily usage, and resolving issues
- Handling bugs, tickets, and user requests, including ongoing system maintenance
- Building and maintaining Flows, automations, permissions, fields, and reports
- Implementing and improving sales processes within Salesforce Sales Cloud, including Leads, Opportunities, and pipeline management, in close collaboration with sales teams
- Building and maintaining system solutions using Salesforce Flows, automations, and Low-Code tools as part of continuous process improvement
- Leading Salesforce enhancements and implementations from requirements through go-live
- Supporting integrations with external systems, working with vendors as needed
- Training new users and supporting Salesforce adoption across the organization
- Improving user experience and ensuring effective system usage
Requirements
- 2–4 years of hands on experience working with Salesforce in Administrator / Implementer roles, including ongoing work with business users, system maintenance, and process implementation
- Hands-on experience with Salesforce configuration, including Flows, automations, permissions, and reports
- Strong understanding of business processes and the ability to translate needs into scalable system solutions
- Ability to work independently, prioritize effectively, and manage multiple tasks
- Strong communication skills, service-oriented mindset, and high sense of ownership
- Good level of English %28reading, writing, and speaking%29
- Salesforce certifications — an advantag
