- מיקום
- כל הארץ
- היקף משרה
- משרה מלאה
- עבודה מהבית
- היברידי
- תפקיד
- טכנאי/ת
תיאור המשרה
Required Qualifications:
- Fluent in English, with strong verbal and written communication skills.
- Minimum of 3-5 years as an IT Helpdesk/Support Technician, with proven hands-on experience in a fast-paced environment.
- Strong problem-solving abilities with advanced troubleshooting skills in network, hardware, and software issues.
- Experience with Microsoft Windows, Linux, Mac, workstations and servers.
- Proficiency in Google Workspace management and Office 365.
- Understanding of Active Directory and user management within complex IT environments.
- Strong service orientation with the ability to empathize with users and maintain a positive attitude under pressure.
- Ability to work independently and effectively handle a dynamic workload.
- Demonstrates a proactive, can-do approach with a solid commitment to continuous improvement.
- Ability to work well within and across departments, fostering positive relationships and supporting team success.
- Strong organizational skills with attention to detail, ensuring reliable and thorough support.
Preferred Skills %28Nice to Have%29:
- Familiarity with advanced security solutions, such as XDR, firewalls, and threat detection tools, to assist in securing company systems.
- Working knowledge of VMware or other virtualization platforms to support virtual environments.
- Basic experience with cloud platforms %28e.g., AWS, Azure%29 and Linux environments, contributing to our hybrid IT setup.
- Knowledge of storage solutions for troubleshooting and managing data storage efficiently.
