- מיקום
- כל הארץ
- היקף משרה
- משרה מלאה
- תפקיד
- נציג/ת שירות ותמיכה
תיאור המשרה
Responsibilities:
- Provide technical support to customers and partners %28remotely and on-site%29
- Handling issues reported by customers and driving to resolution
- Hands-on troubleshooting of RF System issues in the lab
- Drive cross-company activities such as complex issue investigations and customer design reviews
- Report to Applications Support Team Leader
Requirements
- Bachelor’s Degree in Electrical Engineering
- Experience with one or more of the following technologies: WiFi, LTE, Bluetooth
- Familiarity with MAC, PHY, and RF subsystems
- Familiarity with RF test equipment such as VSA, VSG, Spectrum Analyzers, Network Analyzers etc.
- Experience working with Linux OS
- Ability to read PCB Schematics
- Hands-on experience investigating complicated SW/HW/System issues
- Strong interpersonal skills and high customer service orientation
- Strong communication skills, oral and written, fluent English
- Willingness to travel abroad %28US-EU-APAC%29
Advantage:
- Experience as FAE/Customer Support
- Experience in HW design and troubleshooting
- Experience in the Automotive industry
Minimum Qualifications:• Bachelor%27s degree in Engineering, Information Systems, Computer Science, or related field.
