Data Center Site HR Partner, AWS HRP, BeXT AIS

Join Amazon's Builder Experience Team (BeXT) as a Data Center Operations Site HR Partner and make every day better for the Builders who power AWS. This is a 100% on-site role where you'll be embedded in the Data Centers you support, serving as the voice of Builders and the strategic HR partner to site leadership. You'll work across a cluster of Data Centers, traveling weekly to ensure every Builder feels valued, engaged, and supported.

What we are looking for:

- Flexible skill set: Manage multiple scenarios utilizing HR expertise, consulting skills, and influence
- Strategic thinking: Connect sentiment trends and HR data to bigger picture operational goals while diving deep into details
- High judgment: Exercise sound judgment, manage ambiguity, serve as first point of escalation for Builder concerns
- Collaboration: Influence multiple levels of the organization, from Builders to senior leaders

Key job responsibilities
Builder Advocacy: Proactively monitor and analyze Builder sentiment trends using listening mechanisms. Provide regular sentiment updates and recommended actions to site leadership and HRBPs. Ensure Builders feel fully engaged in their work and valued for who they are.

Strategic Partnership: Partner with Data Center Operations leaders at multiple levels to develop proactive strategies and goals focused on the Builder experience. Connect sentiment trends and HR data to operational goals while diving deep into details.

HR Expertise: Apply HR fundamentals to problem-solve across talent management, performance management, compensation, and employee relations. Support Builder queries with discretion and expertise, navigating Amazon Policies with high judgment. Conduct workplace investigations in collaboration with Builder Relations.

Leadership Development: Consult, coach, and develop site leadership through decision-making with empathy and sound judgment. Foster and role model an environment of inclusion for all Builders.

Cross-Functional Collaboration: Work with partner teams to innovate, implement, and deploy HR strategies across your cluster of Data Centers. Manage through ambiguity in a fast-paced, continuously innovating environment.

A day in the life
You'll conduct weekly Gemba Go See (GGS) walks, engaging directly with Builders to understand their experience. You'll leverage Builder sentiment data to advocate for their needs, partnering with site leaders to develop proactive strategies focused on engagement. You'll consult and coach leadership through talent management, performance management, compensation decisions, and employee relations issues, applying empathy and sound judgment. You'll collaborate with stakeholders to align on Builder engagement actions. You'll conduct workplace investigations, manage Builder concerns as the first point of escalation, and own site-specific people projects that drive impact.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
- Knowledge of local labor law
- Experience in HR within an international, fast-paced and customer-driven environment
- Experience in a call center, distribution center, or manufacturing environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelor's degree or equivalent

Preferred qualifications

- Master's degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.